Climate Control is the Key to a Successful Self-Storage Business

General Maintenance

• Inspect and Clean the Property: Walk the property to check for any trash, debris, or hazards—clean common areas, including the office, restrooms, and hallways.
• Inspect for signs of moisture: Look for indications of roof leaks, moisture migration through walls, mold/mildew growth, or other signs that water may be entering your building. Check for problem areas where the relative humidity is too high, which could lead to mold.
• Landscaping and Exterior Maintenance: Mow lawns, trim bushes, and remove weeds. Inspect the exterior for any damage or vandalism.
• Pest Control Inspection: Conduct or schedule a professional pest control inspection to prevent infestations.
• Lighting Check: Ensure all exterior and interior lights are functioning properly. Replace any burnt-out bulbs. Pro tip: make the switch to LED lighting for even more energy savings. 
• Signage and Visibility: Check all signage for visibility and wear. Clean or replace as necessary.

Security Systems

• Test Security Cameras: Verify that all cameras are operational and provide clear images. Check for any blind spots that may need coverage.
• Alarm Systems Check: Test alarm systems and door alarms to ensure they function correctly.
• Gate and Access Control: Test electronic gates and access control systems for proper operation. Ensure that entry and exit codes are functioning as expected.

Climate Control and Environmental Systems

• HVAC Inspection: Perform a basic inspection of HVAC systems for signs of wear or inefficiency. Schedule professional maintenance if required.
• Check Dehumidifiers: Inspect dehumidifiers to ensure they are working correctly and efficiently. Empty water containers if needed. 
• Replace filters: Regularly change the air filter in the dehumidifiers and HVAC systems (every 3-6 months is recommended) to protect equipment and your facility from dust, mold spores, and other airborne particulates.
• Monitor Temperature and Humidity: Check temperature and humidity levels in climate-controlled units to ensure they are within the desired range.

Structural and Unit Maintenance

• Unit Inspections: Inspect a selection of storage units for leaks, damage, or signs of unauthorized use.
• Roof and Gutter Check: Inspect roofs and gutters for damage or blockages. Clean gutters to prevent water damage.
• Door and Lock Functionality: Test unit doors and locks to ensure they open, close, and lock securely.
• Plumbing and Electrical Systems: Check plumbing fixtures for leaks and test electrical outlets and switches for proper operation.

Safety Equipment

• Fire Safety Equipment: Inspect fire extinguishers, sprinkler systems, and smoke detectors to ensure they are in working order and have not expired.
• First Aid Kits: Check first aid kits for expired or used items and replenish them as necessary.
• Emergency Exit Signs: Ensure all emergency exit signs are visible and illuminated.

Customer Service and Administration

• Review Feedback: Go through customer feedback for any maintenance-related complaints or suggestions.
• Update Maintenance Records: Document all inspections, repairs, and maintenance activities for future reference.
• Staff Training: Conduct regular training sessions with staff on emergency procedures and daily maintenance tasks.

Structural Integrity and Major Systems

• Comprehensive Building Inspection: Conduct a thorough inspection of the building’s structure, looking for signs of wear and tear, structural damage, or potential issues that need repair.
• Roof Inspection and Maintenance: Have a professional inspect the roof for leaks, damage, or weak spots and perform necessary repairs or replacements.
• HVAC System Servicing: Schedule professional servicing of the HVAC systems to ensure they run efficiently and prevent future breakdowns.
• Update or Upgrade Security Systems: Evaluate the effectiveness of the current security systems, including cameras, alarms, and access control systems, and upgrade as necessary.

Safety and Compliance

• Fire Safety System Inspection: Ensure all fire safety equipment, including extinguishers, sprinklers, and alarms, are inspected and serviced by professionals to meet local regulations.
• Electrical System Inspection: Have a certified electrician inspect the electrical system to ensure it is up to code and operating safely.
• Plumbing System Inspection: Inspect plumbing for leaks, clogs, or wear and schedule repairs or upgrades as needed.
• Compliance Check: Review and ensure compliance with all local, state, and federal regulations affecting self-storage facilities, including environmental regulations.

Environmental Control

• Climate-Control System Review: Perform a detailed review of climate-control systems, including dehumidifiers, and consider upgrades to more efficient models if necessary.
• Pest Control Audit: Conduct an annual audit of pest control measures and effectiveness, adjusting strategies as needed.

Aesthetics and Customer Experience

• Exterior Painting and Repairs: Assess and address any needs for exterior painting, siding repair, or other cosmetic updates to maintain the facility’s appeal.
• Landscaping Upgrade: Review and upgrade landscaping to improve curb appeal and ensure proper drainage and erosion control.
• Signage Update: Evaluate the condition and visibility of signage and make replacements or enhancements as needed.

Operational Efficiency and Sustainability

• Energy Efficiency Audit: Conduct or hire an energy efficiency audit service and implement recommended changes to reduce energy consumption.
• Sustainability Initiatives: Evaluate opportunities for implementing sustainability initiatives, such as solar panels, LED lighting upgrades, or recycling programs.

Documentation and Planning

• Maintenance Record Review: Review all maintenance records from the past year to identify recurring issues or areas needing attention.
• Budget Planning for Repairs and Upgrades: Based on the maintenance review and inspections, plan and budget for necessary repairs, replacements, and upgrades.
• Disaster Preparedness Review: Update your disaster preparedness and emergency response plans based on the latest risk assessments and best practices.

Staff Training and Development

• Annual Training Sessions: Conduct annual training sessions for staff on operational procedures, emergency response, customer service, and security protocols.
• Feedback and Performance Review: Gather feedback from staff on operational challenges and areas for improvement and conduct performance reviews.